GDPR Compliance

TicketFair is designed to help you comply with the General Data Protection Regulation (GDPR) and respect your community's privacy rights.

Your Rights Under GDPR

Under GDPR, individuals have the following rights:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate personal data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to certain types of processing

How TicketFair Helps You Comply

Data Ownership

You own all the data you collect through TicketFair. We're just the processor - you're the controller.

Easy Data Exports

Export member lists, customer data, and ticket information at any time in standard formats.

Consent Management

Built-in tools for managing marketing consent and unsubscribe preferences.

Automatic Unsubscribe Links

Every marketing email sent through TicketFair includes an unsubscribe link, as required by GDPR.

Data Deletion

Delete member or customer records when requested, helping you fulfill erasure requests.

Data Processing Agreement

As a data processor, we process personal data only on your instructions and in accordance with GDPR requirements. We maintain appropriate security measures and assist you in meeting your GDPR obligations.

Data Location

TicketFair is UK-based and stores data in secure, GDPR-compliant data centers within the EU/UK.

Questions or Requests

To exercise your GDPR rights or if you have questions about data protection, contact us at privacy@ticketfair.co.uk